Top UK Taxi Dispatch Software 2025 | Complete Comparison Guide
Top UK Taxi Dispatch Software 2025
Choosing the right dispatch software can make or break your taxi or chauffeur business. This guide compares the leading UK platforms — from Atoz Dispatch to Autocab and iCabbi — so you can find the best system for your fleet, budget, and goals.
Why Choosing the Right Taxi Dispatch System Matters
The dispatch system is the heart of your transport operation. It connects every moving part — bookings, drivers, passengers, and payments — and decides how efficiently your business runs.
In 2025, fleets that rely on outdated or semi-manual systems risk falling behind. Automation, integrations, and reliability are now essential for keeping costs down and customer satisfaction high.
Here’s the thing — the best system for you depends on your fleet size, budget, and growth plan. This guide breaks that down, one platform at a time.
UK Taxi Dispatch Software — Comparison Overview (2025)
| Platform | Passenger App | Driver App | Key Features | Pricing | Verdict |
|---|---|---|---|---|---|
| Atoz Dispatch | ★★★★★ | ★★★★★ | White-label, automation-first, full mobile suite | From $99/month | Best for Branding & Automation |
| Autocab | ★★★★★ | ★★★★★ | iGo marketplace, corporate features | From £2.85/driver/week | Strong UK Ecosystem |
| iCabbi | ★★★★ | ★★★ | Single-screen dispatch, UK-based support | From £1.2k setup + £3/driver/week | Simple & Reliable |
| Sherlock Taxi | ★★★★★ | ★★★★★ | Enterprise-grade automation, Street View assist | Setup from £7,500 | Built for Large Fleets |
| TaxiCaller | ★★★★ | ★★★★ | Global, white-label optional | €13–17/vehicle/month | Good for Multi-city Expansion |
1) Atoz Dispatch — Best Overall for 2025
Atoz Dispatch is an all-in-one platform built specifically for limo and taxi operators. It combines sleek passenger and driver apps with a powerful dispatcher console — everything branded for your company.
Key Features
- Live vehicle tracking with real-time updates
- Instant fare quotes and automated invoicing
- Driver management with document uploads and payout tracking
- White-label apps with your logo and color scheme
- Auto-dispatch based on driver proximity and rating
- Full reporting dashboard for KPIs and revenue insights
Pricing: Setup from $299, then $99/month for small fleets. Larger operators can scale with enterprise modules.
Best for: Operators who want full brand control, predictable pricing, and automation that reduces call handling.
2) Autocab — Best for Established UK Fleets
Autocab remains one of the most widely adopted dispatch systems across the UK. It’s known for its reliability, deep integrations, and access to the iGo marketplace — allowing fleets to share overflow jobs with partners and major networks like Uber and Addison Lee.
Pros
- Well-supported with extensive UK coverage
- Driver loyalty program and corporate billing tools
- Configurable pricing and tipping rules
Pricing: Setup from £2k–£5k depending on migration, then £2.85/driver/week. Long-term contracts apply.
3) iCabbi — Best for Operational Simplicity
iCabbi’s claim to fame is its single-screen dispatcher, which helps busy offices manage calls, bookings, and routes efficiently. It’s a straightforward system backed by solid support and a large UK customer base.
Highlights
- Unified dispatch console for quicker job management
- VoIP integration and web booking widget
- Accurate ETAs and stable performance
Pricing: Setup £1.2k–£2k + £3/driver/week.
4) Sherlock Taxi — Enterprise Customisation at Scale
Sherlock Taxi Software is made for large-scale operations needing automation, analytics, and reliability. It powers many top-tier fleets and supports enterprise-grade dispatch automation with multi-zone control.
- Google Street View-assisted pickups
- Advanced routing and corporate kiosks
- Integrations for high-volume data reporting
Pricing: Setup £7,500–£15,000, from £2.50/car/month (500+ vehicles).
5) TaxiCaller — Global Flexibility for Growing Fleets
TaxiCaller offers a balance between affordability and functionality. You can start with their shared app or upgrade to a branded one later. Ideal for small and mid-sized operators expanding into new regions.
- App-based and call center bookings
- Corporate invoicing and reports
- Optional white-label passenger app
Pricing: €13–17/vehicle/month + optional €1750 for branding.
Standard Features Every Dispatch System Should Have
- Driver app with trip flow, earnings, and document uploads
- Passenger app with live tracking and card payments
- Dispatcher dashboard with map view and automation
- Multi-payment gateway integration (Stripe, PayPal, Authorize.Net)
- Zone, route, and surge-based pricing
- Corporate accounts and invoicing options
- Analytics and reporting dashboard for performance tracking
FAQs
What is taxi dispatch software?
It’s the central system that manages every trip — from booking to payment — helping you assign drivers efficiently, track vehicles, and automate billing.
How much does it cost?
Entry pricing starts from $99/month for smaller fleets using Atoz Dispatch. Most vendors charge setup and per-driver or per-vehicle fees.
How can I measure ROI?
Track KPIs like booking conversion rate, on-time percentage, and dispatcher hours before and after implementation. Many fleets see payback within 6–9 months.
Which system offers the best value?
Atoz Dispatch currently offers the strongest combination of automation, branding control, and predictable pricing for small to mid-sized fleets.
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