USA Limo & Taxi Dispatch Software Vendor Usage (Estimated)
USA Limo & Taxi Dispatch Software Vendor Usage (Estimated) & Establishment Dates
Disclaimer: Direct figures on the number of small, medium, or large companies using specific dispatch vendors are proprietary and not publicly available. The information below is based on market presence, vendor statements (where available), typical pricing models, and industry understanding. "Estimated Number of Companies Using Service" is a high-level inference and not a precise count. "Estimated Established" refers to the founding year of the company or its primary dispatch product.
| Dispatch Vendor | Estimated Established | Target Company Size / Typical Users | Estimated Number of Companies Using Service (Inference) | Notes on Market Penetration |
|---|---|---|---|---|
| Limo Anywhere | 2004 | Small to Large (known for scalability) | Thousands (they state serving nearly 5,400 customers globally, a significant portion in USA) | One of the most established and widely used platforms in the North American limousine industry. Offers various plans (CORE, PLUS, BLACK) catering to different business sizes. Acquired in 2017. |
| Hudson Software (FASTTRAK) | 1998 (Autocab, parent company, acquired Hudson in 2021) | Medium to Large | Hundreds to Low Thousands (strong established base) | Long-standing player, particularly known for more traditional limousine and taxi companies. FASTTRAK is a prominent product. Now part of Autocab/Volaris Group, indicating strong market backing. |
| Moovs | Mid-2010s (Exact founding year varies, often listed as 2015-2018 depending on specific product launch) | Small to Medium (growing into larger) | Hundreds to Low Thousands | Newer entrant with modern, cloud-native solutions, gaining significant traction due to user-friendly interface and comprehensive features. Focus on automation. |
| Book Rides Online | Mid-2010s (e.g., 2013-2015) | Small to Medium | Hundreds to Low Thousands | Popular among smaller and growing companies looking for a cost-effective, web-based solution for reservations and dispatch. |
| Yelowsoft | Early 2010s (approx. 2011-2013, with US presence) | Small to Large (white-label solutions attractive to various sizes) | Hundreds to Low Thousands (global client base, strong in USA) | Offers robust white-label solutions, allowing companies to brand their own apps. Caters to both taxi and limousine businesses looking for comprehensive customization. |
| TaxiCaller | 2011 | Small to Medium Taxi/PHV, some Limo | Hundreds to Low Thousands (global client base, significant in USA) | Focuses heavily on cloud-based taxi and PHV dispatch, but features are applicable to limo. Known for ease of setup and good support. |
| Onde | 2017 | Small to Large (particularly startups or those wanting to launch an app) | Hundreds to Low Thousands (global, growing in USA) | Offers advanced white-label solutions for launching taxi, ride-hailing, and limousine services with custom apps. Strong focus on modern features. |
| Jugnoo | 2014 | Small to Large (global, entering USA) | Hundreds (emerging player in USA) | Comprehensive solution for on-demand services, including taxis and limos. Global presence, actively expanding into new markets like the USA. |
| Ground Alliance | 2012 (Focus on network, not just software) | Medium to Large (especially those utilizing affiliate networks) | Hundreds (primarily as a network & software tool for affiliates) | Acts more as a network that includes dispatch tools, facilitating inter-company bookings. Companies use their platform to connect with other operators. |
| Livery Coach | 1980s (one of the oldest) | Medium to Large (established, traditional operators) | Hundreds to Low Thousands (long-standing legacy clients) | One of the veteran players in the limousine software space, with a long history of serving the industry. |
| TripMaster (by TripSpark) | Early 2000s (TripSpark, parent company) | Medium to Large (often paratransit, but also for-hire) | Hundreds | More focused on paratransit and non-emergency medical transportation, but their dispatch capabilities are robust and sometimes used by larger general for-hire operations. |
| A to Z Dispatch | 2008 | Small to Medium | Tens to Low Hundreds | Positioned as an all-in-one solution for limo and chauffeur dispatch. As an unfunded company among many competitors, its client base is likely smaller than the market leaders. |
| Elevatecode Digital / Technologies | 2025 (as "Elevatecode Technologies Private Limited") | Small to Medium (as a development agency building solutions for them) | Varies (as they build custom solutions, client count depends on projects undertaken) | Primarily a software development company that *builds* dispatch and logistics solutions for clients. Their client base would be companies that hire them for custom development, rather than directly using a pre-built SaaS product. Very new as a registered entity. |
| Other Smaller / Niche Providers | Various | Small to Medium / Niche segments | Many Hundreds to Thousands (collectively) | Numerous smaller software providers cater to very specific needs or regional markets. Their individual client counts are typically smaller but collectively significant. |
General Market Observations for USA:
- Small Companies (1-10 vehicles): Tend to use more affordable, cloud-based SaaS solutions like Moovs, Book Rides Online, or entry-level plans from Limo Anywhere. They value ease of use, mobile accessibility, and low upfront costs. Many also use specialized platforms like Yelp, Google My Business, and direct website booking.
- Medium Companies (10-50 vehicles): Often invest in more robust platforms with advanced features like affiliate management, complex pricing structures, and detailed reporting. Limo Anywhere, Hudson Software (FASTTRAK), and higher-tier plans from Moovs or Yelowsoft are common choices.
- Large Companies (50+ vehicles): Require highly scalable, customizable, and often integrated solutions. They may use enterprise versions of Limo Anywhere, Hudson Software, or custom-built systems. They often prioritize sophisticated dispatch algorithms, comprehensive CRM, and advanced integrations with other business systems.
- Market Fragmentation: The US limousine and taxi market is highly fragmented, with no single software vendor dominating. Companies often choose solutions based on their specific operational needs, budget, and existing infrastructure.
- Transition to Cloud: There's a strong ongoing trend for companies of all sizes to move from on-premise legacy systems to cloud-based SaaS solutions due to their flexibility, lower maintenance, and accessibility.
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Source Note: Establishment dates are based on publicly available company information (e.g., "About Us" pages, Tracxn, Crunchbase, IndiaFilings). Usage numbers are inferences based on market reports and typical market penetration of leading software providers, as exact client numbers are confidential.
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