UK Limo & Taxi Dispatch Software Vendor Usage (Estimated) & Establishment Dates
UK Limo & Taxi Dispatch Software Vendor Usage (Estimated) & Establishment Dates
Disclaimer: Direct figures on the number of small, medium, or large companies using specific dispatch vendors are proprietary and not publicly available. The information below is based on market presence, vendor statements (where available), typical pricing models, and industry understanding. "Estimated Number of Companies Using Service" is a high-level inference and not a precise count. "Estimated Established" refers to the founding year of the company or its primary dispatch product. Some companies are global but have a significant UK presence.
| Dispatch Vendor | Estimated Established | Target Company Size / Typical Users | Estimated Number of Companies Using Service (Inference) | Notes on Market Penetration in UK |
|---|---|---|---|---|
| Autocab | 1998 | Small to Large (dominant across all sizes) | Thousands (they claim over 1,000 companies in 30 countries as of Aug 2016, with 60% UK market share at the time) | One of the most dominant and long-standing dispatch software providers in the UK, particularly strong with traditional taxi and larger private hire firms. Acquired by Uber in 2020. Caters to various sizes with scalable solutions. |
| iCabbi | 2010 | Small to Large (very strong across all sizes) | Thousands (significant rival to Autocab, very large client base in UK/Ireland) | Irish-based but with a very substantial market presence in the UK. Known for its comprehensive cloud-based system and strong focus on automation and apps. |
| Cordic | Exact year of software product launch is harder to pinpoint, but the underlying CORDIC algorithm was developed in 1959. As a dispatch software company, likely early 2000s or before. | Medium to Large (established operators) | Hundreds to Low Thousands | A well-established UK provider of dispatch software, especially for larger and more traditional taxi and private hire companies. Known for robust features. |
| Cab Treasure | 2010 | Small to Medium (growing, also caters to international markets) | Hundreds to Low Thousands (stated 20,000+ drivers globally across 6 countries, implying significant number of companies) | UK-based provider offering end-to-end solutions. Known for cloud technology and comprehensive features for taxi and private hire businesses. |
| Envoy Technologies | 2016 | Small to Medium (newer, more agile fleets) | Dozens to Low Hundreds | A more recent entrant, likely focused on modern, app-centric dispatch solutions. |
| Magenta Technology (EzyTrak / Echo) | 1995 (company incorporated) | Medium to Large (complex operations, fixed-route, corporate) | Dozens to Low Hundreds | Focuses on sophisticated routing and scheduling optimization, often for larger fleets, corporate accounts, and shared rides. Not purely a standard taxi/limo dispatch, but has strong relevance. |
| TaxiCaller | 2011 | Small to Medium Taxi/PHV, some Limo | Hundreds (global client base, significant in UK) | Cloud-based system, popular for its ease of use and affordability, appealing to smaller and medium-sized operators. |
| Yelowsoft | Early 2010s (approx. 2011-2013, with strong UK presence) | Small to Large (white-label solutions attractive to various sizes) | Hundreds to Low Thousands (global client base, strong in UK) | Offers robust white-label solutions for companies wanting their own branded app ecosystem. Strong focus on customization. |
| Onde | 2017 | Small to Large (particularly startups or those wanting to launch an app) | Hundreds (global, growing in UK) | Modern, white-label solution for launching on-demand services, including taxi/PHV and limousine. Focus on speed of deployment. |
| Jugnoo | 2014 | Small to Large (global, emerging in UK) | Dozens to Low Hundreds (newer to UK market) | Comprehensive on-demand platform that can be adapted for taxi/limo services. More of a global player expanding into various markets. |
| UnicoTaxi | 2017 | Small to Medium (white-label solutions) | Dozens to Low Hundreds (global, aiming for UK market) | Offers white-label taxi/limo app solutions, targeting businesses that want to quickly launch their own ride-hailing service. |
| Limo Anywhere | 2004 | Medium to Large (strong in traditional limo, with some UK presence) | Dozens to Low Hundreds (primarily US-focused, but has international clients) | While a US market leader, it has a global client base including some UK limousine companies, especially those dealing with international corporate travel. |
| Hudson Software (FASTTRAK) | 1998 (Autocab, parent company, acquired Hudson in 2021) | Medium to Large (established operators) | Dozens to Low Hundreds (primarily US-focused, but has international clients through acquisition) | Similar to Limo Anywhere, a US powerhouse now under Autocab. Its UK presence for direct FASTTRAK sales might be smaller, but strong for larger, established firms. |
| Moovs | Mid-2010s (Exact founding year varies, often listed as 2015-2018 depending on specific product launch) | Small to Medium (growing, cloud-native) | Dozens to Low Hundreds (global, increasing presence in UK) | Modern, user-friendly cloud platform gaining international traction, including in the UK, particularly among companies seeking a streamlined digital solution. |
| Ground Alliance | 2012 (Focus on network, not just software) | Medium to Large (especially those utilizing affiliate networks) | Dozens (as a network/software tool for affiliates) | Primarily a network facilitator with integrated dispatch tools, connecting operators for cross-bookings. Less of a standalone dispatch system for individual companies. |
| A to Z Dispatch | 2008 | Small to Medium | Tens to Low Hundreds (UK presence likely smaller than major players) | Offers an all-in-one dispatch system. As a smaller, unfunded player, its UK client base is likely limited compared to the dominant providers. |
| Elevatecode Digital / Technologies | 2025 (as "Elevatecode Technologies Private Limited") | Small to Medium (as a development agency building solutions for them) | Varies (as they build custom solutions, client count depends on projects undertaken; very new) | Primarily a software development company that *builds* custom dispatch solutions for clients. Their impact in the UK market would be through specific projects for individual companies, rather than widespread adoption of a single SaaS product. |
| Other Smaller / Niche Providers | Various | Small to Medium / Niche segments | Many Hundreds to Thousands (collectively) | The UK market has many smaller or regional software providers catering to very specific needs or local taxi/PHV firms. Their individual client counts are typically smaller but collectively significant. |
General Market Observations for UK:
- High Automation: The UK market, particularly for PHVs and taxis, is highly automated. Manual dispatch is almost obsolete for any competitive operator.
- Dominant Players: Autocab and iCabbi hold significant market share, especially among traditional taxi and large private hire companies.
- London's Influence: London's unique regulatory environment (TfL licensing) means some providers specialize in meeting those specific requirements, while others cater to the broader UK market.
- Rise of SaaS: Cloud-based Software-as-a-Service (SaaS) solutions are highly prevalent, making dispatch systems accessible even to smaller operators.
- Competition: Intense competition from ride-hailing apps (Uber, Bolt, Free Now) has forced traditional operators to adopt sophisticated technology to compete effectively on efficiency, pricing, and customer experience.
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Source Note: Establishment dates are based on publicly available company information (e.g., "About Us" pages, Tracxn, Crunchbase, official company registries). Usage numbers are inferences based on market reports and typical market penetration of leading software providers, as exact client numbers are confidential.
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